Last updated: August 2026
Alvida is a posthumous message delivery service operated from India. These Terms of Service (“Terms”) govern your access to and use of Alvida's website and services. By creating an account or using the service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference.
If you do not agree to these Terms, do not create an account or use the service.
You must be at least 18 years of age to use Alvida. By using the service, you represent and warrant that you are 18 or older. Alvida is intended for individual personal use only and is currently available to users in India. Accounts are personal and non-transferable — you may not share, sell, or transfer your account to another person.
Alvida allows you to compose personal messages and designate recipients who will receive those messages if our system determines you are no longer reachable. Delivery is triggered after you miss 15 consecutive periodic check-in emails — roughly 8 months of non-response — at which point your messages are sent to your designated recipients.
We make reasonable efforts to deliver your messages reliably. However, we cannot guarantee delivery in all circumstances, including but not limited to: an invalid or changed recipient email address, rejection by a recipient's email provider, events of force majeure, or discontinuation of the service. Where delivery fails, we will make at least one retry attempt. We do not verify recipient identity at the time of delivery.
Alvida is a technology platform. We are not a legal executor, estate administrator, or party to any legal obligation you may have towards your recipients. The service does not verify death or incapacity — delivery is triggered solely by inactivity as described above.
Alvida offers a free plan and a paid lifetime plan. The paid plan unlocks unlimited messages, individual personalisation per recipient, voice recordings, and photo attachments. Features available under each plan are as displayed on the pricing page at the time of your use and may change with reasonable notice.
You may not use Alvida to store or deliver content that:
We reserve the right to review content where there is a reasonable basis to suspect a violation of these Terms and to block delivery or suspend accounts where violations are found. We do not routinely read or monitor message content.
Recipients who receive content they believe violates these Terms may report it to hello@alvida.in. We will investigate and take appropriate action.
Alvida is a message delivery service, not a mental health service. We are not equipped to respond to crisis situations. If you are experiencing a mental health crisis, please reach out for help:
You own your messages, voice recordings, and photo attachments. By storing content on Alvida, you grant us a limited, non-exclusive, royalty-free licence to store, process, and transmit that content solely for the purpose of providing the service — specifically, to deliver your messages to your designated recipients when the delivery condition is met. We do not claim ownership of your content and do not use it for any other purpose.
You represent and warrant that you have the right to share any content you upload, including photos and voice recordings, and that such content does not infringe the rights of any third party.
While we take every reasonable measure to prevent accidental delivery, no system is infallible. If you believe your messages were delivered in error while you were reachable and actively using your account, contact us immediately at hello@alvida.in. We will investigate and, where technically possible, notify recipients that the delivery occurred in error. We cannot guarantee recall of delivered messages, as they may have already been read.
To reduce this risk, use the pause feature in Settings if you anticipate being unable to respond to check-ins for any extended period.
The paid plan is available as a one-time lifetime purchase. Prices are as displayed at the time of purchase. Tax invoices will be issued in accordance with applicable Indian law.
Refunds will be considered under the following conditions:
No refund will be issued after messages have been successfully delivered. To request a refund, contact us at hello@alvida.in with your order details. Refund requests are subject to our review and are processed within 10 business days.
By you: You may delete your account at any time from the Settings page. Deletion is permanent and irreversible. All your messages, recipients, and personal data will be deleted within 30 days as described in our Privacy Policy.
By Alvida: We reserve the right to suspend or terminate your account if you materially breach these Terms, including storing or attempting to deliver prohibited content, or engaging in fraudulent activity. Where possible, we will give you 14 days' written notice before termination, unless the breach poses an immediate risk to others or to the service, in which case we may act immediately. On termination, you will be provided a data export before your account is closed.
Alvida is provided on a reasonable-efforts basis. To the fullest extent permitted by applicable Indian law, we are not liable for: failed or delayed delivery due to circumstances outside our reasonable control; loss of message content due to technical failure; or any indirect, incidental, or consequential damages arising from your use of the service.
Our total aggregate liability to you for any claim arising under these Terms shall not exceed the amount you paid us for the service.
We shall not be liable for any failure or delay in performance arising from causes beyond our reasonable control, including natural disasters, acts of government, internet or infrastructure outages, third-party service failures (including our email, hosting, or database providers), or any other event that could not reasonably have been anticipated or prevented.
We intend to operate Alvida indefinitely. In the event that we decide to discontinue the service, we will give all active users a minimum of 90 days' written notice by email. During this period, we will provide a full data export of all your messages and account data. After the shutdown date, all user data will be securely and permanently deleted. No user data will be sold or transferred to a third party as part of any wind-down.
You agree to indemnify and hold Alvida harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of or related to: your use of the service; content you store or deliver through the service; your violation of these Terms; or your violation of the rights of any third party.
All rights in the Alvida platform, including its design, code, branding, and content created by us, are owned by or licensed to Alvida. Nothing in these Terms grants you any right to use our trademarks, logos, or other proprietary materials without our prior written consent.
We may update these Terms from time to time. When we make material changes, we will notify you by email at least 14 days before the changes take effect. The updated Terms will also be posted on this page with a revised “Last updated” date. If you do not agree to the revised Terms, you may delete your account before the effective date. Continued use of the service after the effective date constitutes acceptance of the updated Terms.
In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the matter through good-faith negotiation. If the dispute is not resolved within 30 days of written notice, either party may escalate to mediation before a mutually agreed mediator. If mediation fails, disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.
Questions about these Terms? Write to us at hello@alvida.in. For complaints or grievances, contact our Grievance Officer at grievance@alvida.in.